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Privacy & Security Policy

This section outlines our privacy and security policy. We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Privacy Policy

Thank you for visiting our Web site. Now, more than ever, privacy is of the utmost importance. We are dedicated to protecting your privacy with the security measures we employ and through our commitment to keep your personal information confidential. We will not distribute any of your information to any person or entity without your express permission to do so. Furthermore, our technology department utilizes the most current and effective products available to keep all of our database information secure.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this Web site only. If you link to other Web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
This site is linked to other sites. Blue Lake Rancheria, California is not responsible for the security, privacy practices or content of those sites.

Security Policy

We take security very seriously. The security of our clients’ data is top priority. All servers are configured to provide specific security rules for our clients. Our security team launches regular simulated hacker attacks to continually test the strength of our security procedures. Servers where client data is stored are protected by firewalls with internal and external access rules to prevent both internal and external attacks. We scan all incoming mail for viruses, virus-like activity and check for updated virus definitions nightly. All updates to network anti-virus references are immediately downloaded to employee PCs to protect from Internet downloads that bypass the mail server. The tape backup also scans and cleans the entire network nightly prior to the backup running. We store tape backups offsite.

All the security precautions in the world go out the window when a user’s password is ‘password’. Our company policy is to enforce strong, hacker-resistant passwords and we regularly launch dictionary attacks (looking for passwords that are made of common words) and brute force attacks (aaaaaaaa, aaaaaaab, aaaaaaac, etc.) trying every combination of letters and numbers until a match is found. If an employee’s password is cracked, that user account is suspended immediately, until the password is changed.

Our clients can feel safe that all available measures are being taken to protect their valuable data.

This site is linked to other sites. Blue Lake Rancheria, California is not responsible for the security, privacy practices or content of those sites.

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